Air Conditioning Repair, Installation & Maintenance in Kenya
Looking for reliable and affordable air conditioning repair in Kenya? At BSM Air Conditioners, we’re your trusted partner for professional AC installation, HVAC system repair and routine air conditioning maintenance — serving homes, offices, commercial spaces and industrial buildings across the country.
Whether you need urgent AC servicing in Nairobi, ducted air conditioner installation in Mombasa or split unit repairs in Kisumu, BSM delivers nationwide coverage backed by certified HVAC technicians. Every project is built on energy-efficient cooling, fast response times and long-lasting results.
As the official Midea air-conditioner distributor in Kenya — with roots in the local appliance and air-conditioning market stretching back to 1947 — we bring decades of experience to keep your space cool, efficient and comfortable.
Key takeaways
- Full service: AC installation, repair, maintenance and ductwork for homes and businesses.
- Nationwide: certified HVAC technicians in Nairobi, Mombasa, Kisumu, Nakuru and beyond.
- Every system: split, ducted, cassette, floor-standing, portable, smart and commercial VRF units.
- Energy-saving: efficient, eco-friendly cooling that lowers your electricity bills.
- No surprises: free online estimates, on-site inspections and reliable after-sales support.
Our air conditioning services in Kenya
No matter the size or complexity of your cooling needs, BSM designs and installs climate-control systems matched to your space, energy usage and budget. We handle everything — from diagnosing faulty units and refrigerant leaks to installing smart AC systems you can manage from your phone.
AC installation & HVAC system installation
We professionally install every type of system: split (wall-mounted) ACs, ceiling cassettes, ducted air conditioners, floor-standing units and full commercial VRF/VRV setups. Correct installation — proper placement, refrigerant charge, drainage and electrical connection — is what unlocks the energy savings your equipment is designed for. A poorly installed AC wastes power and fails early; a properly installed one runs efficiently for years.
Air conditioning repair
Our certified technicians accurately diagnose and fix a wide range of faults — refrigerant leaks, electrical problems, compressor issues, drainage faults and weak or warm airflow. We aim for fast response times so you’re not left sweating, and we repair both residential and commercial systems of any brand or size.
Routine air conditioning maintenance
Regular servicing is the single best way to protect your investment. Our maintenance visits include cleaning filters and coils, checking and topping up refrigerant, clearing condensate drains, tightening electrical connections and testing overall performance. This keeps your system running at peak efficiency, lowers running costs and catches small issues before they become expensive breakdowns.
Duct installation, cleaning & repair
For ducted and commercial systems, we design and install custom ductwork for new builds, renovations and upgrades, and we clean and repair existing ducts. Clean, well-sealed ductwork is essential for both healthy air quality and energy efficiency — leaky or dirty ducts quietly waste a large share of your cooling.
Smart & energy-efficient cooling systems
We install smart, Wi-Fi-enabled air conditioners that you can switch on, schedule and control from a mobile app — so you only cool rooms when they’re in use. Combined with modern inverter technology and clean R32 refrigerant, these eco-friendly systems cut both your power bills and your carbon footprint.
Who we serve: sectors we cool
BSM delivers air conditioning solutions for every kind of space in Kenya:
- Homes & apartments — quiet, efficient cooling for bedrooms, living rooms and home offices.
- Offices & co-working spaces — comfortable, productive environments with low running costs.
- Retail shops & malls — reliable cooling that keeps customers and staff comfortable.
- Hotels, restaurants & hospitality — discreet cassette and ducted systems that blend into the décor.
- Hospitals & clinics — clean, consistent climate control for sensitive environments.
- Server rooms & data centres — precision cooling to protect critical equipment.
- Warehouses & industrial buildings — high-capacity systems for large, demanding spaces.
Whatever your sector, we right-size and install a system that matches your space, occupancy and budget — then keep it running with tailored maintenance.
Why choose BSM Air Conditioners?
- Expert air conditioning repair in Nairobi, Mombasa, Kisumu, Nakuru and across Kenya.
- Customised HVAC solutions for both residential and commercial clients.
- Installation of ducted, split and smart air conditioners.
- Energy-saving and eco-friendly cooling systems.
- Affordable AC maintenance packages with regular system check-ups.
- Fast online estimates, on-site inspections and reliable after-sales support.
- Official Midea distributor — genuine, KEBS/EPRA-compliant equipment and valid warranties.
- Established in 1947 — a trusted name in Kenya’s appliance and air-conditioning market.
Areas we serve across Kenya
BSM provides air conditioning installation, repair and maintenance nationwide, including:
- Nairobi and the wider metropolitan area
- Mombasa and the Coast
- Kisumu and the Lake region
- Nakuru and the Rift Valley
- Plus towns and commercial hubs across the rest of the country
From a single home split unit to a multi-building commercial HVAC contract, our technicians come to you with the right tools and genuine parts.
The benefits of professional AC installation
It’s tempting to cut costs with a cheap, informal install — but a poorly fitted air conditioner can waste up to a third of its energy and fail years early. Professional installation by BSM protects your investment:
- Correct sizing — we match BTU capacity to your room so the unit isn’t oversized (short-cycling, clammy air) or undersized (running non-stop, high bills).
- Proper refrigerant charge — too little or too much refrigerant cripples efficiency and cooling power.
- Secure mounting & drainage — no rattling, no leaks, no water damage.
- Safe electrical connection — protecting both your home and the equipment.
- Valid warranty — a certified install keeps your manufacturer warranty intact.
- Lower lifetime cost — an efficient, correctly installed AC saves money every single month.
The result is a system that cools faster, runs quieter, lasts longer and costs less to operate.
Signs your AC needs repair
Don’t wait for a complete breakdown. Book a service if you notice any of these warning signs:
- Weak or warm airflow — the unit runs but the room never gets cool.
- Strange noises — rattling, grinding or buzzing usually points to a mechanical fault.
- Unpleasant smells — musty or burning odours signal mould, debris or electrical issues.
- Water leaks or ice build-up — often a drainage blockage or low refrigerant.
- Rising electricity bills — a struggling AC works harder and uses more power.
- Frequent on/off cycling — the system can’t hold the set temperature.
- The unit won’t turn on — an electrical, capacitor or control-board fault.
Catching these early keeps repairs small and affordable — and protects your compressor, the most expensive part to replace.
Common AC problems we fix
| Problem |
Likely cause |
What BSM does |
| Not cooling / warm air |
Low refrigerant, dirty coils, faulty compressor |
Diagnose, recharge, clean or repair |
| Water leaking indoors |
Blocked condensate drain |
Clear and flush the drain line |
| AC won’t switch on |
Electrical fault, capacitor, control board |
Test and replace faulty components |
| Bad smell from vents |
Mould, dirty filters, debris |
Deep clean, replace filters |
| Loud or unusual noise |
Loose or worn mechanical parts |
Inspect, tighten or replace parts |
| High power bills |
Dirty system, refrigerant issue, old unit |
Service, optimise or recommend upgrade |
| Remote / controls not working |
Sensor or board fault |
Repair or replace controls |
AC repair cost in Kenya: what to expect
One of the most common questions we hear is “how much does AC repair cost in Kenya?” The honest answer: it depends on the fault. Minor jobs are inexpensive, while major component work costs more. As a rough guide:
- Basic servicing (filter clean, drain unblock, general check-up) — the most affordable, and the best way to avoid bigger bills.
- Refrigerant top-up / gas refill — moderate; if the system keeps losing gas, there’s a leak to fix first.
- Electrical & control repairs (capacitor, sensor, control board) — varies with the part.
- Compressor repair or replacement — the most expensive job, which is exactly why regular maintenance matters.
What drives the cost? The type and size of unit, the specific fault, whether parts need replacing, and your location. We always provide a clear, free estimate before any work begins — no surprises.
Pro tip: routine maintenance is far cheaper than emergency repair. A serviced AC rarely suffers the major failures that lead to big bills.
Emergency & same-day AC repair
A broken air conditioner in the middle of a hot week — or a server room overheating — can’t wait. BSM offers fast-response AC repair with prompt scheduling so you’re not left sweating. Call us, describe the problem, and we’ll get a certified technician to you as quickly as possible with the right parts to diagnose and fix the issue on the spot wherever we can.
AC maintenance packages that pay for themselves
A neglected air conditioner loses efficiency every year, drives up your power bill and is far more likely to fail when you need it most. Our affordable maintenance packages include scheduled check-ups so your system stays in top condition year-round.
A typical service covers:
- Cleaning or replacing air filters
- Cleaning the indoor and outdoor coils
- Checking refrigerant levels and pressure
- Clearing and flushing the condensate drain
- Inspecting and tightening electrical connections
- Testing thermostat and overall performance
For homes, an annual or twice-yearly service is usually enough. Commercial and high-use systems benefit from more frequent visits. Ask us about a maintenance contract tailored to your equipment.
How regular maintenance saves you money
Maintenance isn’t just an expense — it’s one of the best returns you can get on your cooling system. Here’s how it pays back:
- Lower electricity bills. A clean, well-tuned AC uses noticeably less power than a clogged, neglected one. Dirty filters and coils force the system to work harder for the same cooling.
- Fewer breakdowns. Most major faults start small. Catching a refrigerant leak, loose connection or blocked drain early prevents an expensive emergency later.
- Longer equipment life. A maintained AC can last years longer, delaying the cost of a full replacement.
- Consistent comfort. Your system cools reliably when you need it, with stable temperatures and clean air.
- Better air quality. Clean filters and coils mean less dust, mould and allergens circulating in your space.
For Kenyan homes and businesses facing rising electricity costs, regular servicing is one of the simplest ways to keep cooling affordable.
How it works: from quote to after-sales support
- Get a fast online estimate. Tell us about your space and cooling needs and we’ll give you a quick quote.
- On-site inspection & survey. Our technician assesses the space, sizing and any existing system to confirm the right solution.
- Professional installation or repair. We carry out the work cleanly and correctly, using genuine parts.
- Testing & handover. We test the system, show you how to use it and answer your questions.
- Reliable after-sales support. We’re here for warranty support, servicing and any future needs.
Air conditioning services FAQs
How much does AC repair cost in Kenya? It depends on the fault — a filter clean or drain unblock is inexpensive, while compressor or refrigerant work costs more. Contact BSM for a fast, free estimate before any work begins.
How often should I service my air conditioner? For most homes, once or twice a year. High-use commercial systems should be serviced more often. Regular maintenance keeps efficiency high and prevents costly breakdowns.
Do you install smart air conditioners? Yes. We install Wi-Fi-enabled, app-controlled smart ACs you can manage from your phone, alongside energy-efficient inverter systems.
Do you offer commercial HVAC services? Absolutely. We design, install and maintain HVAC and VRF systems for offices, hotels, malls, hospitals and industrial buildings nationwide.
Which areas do you cover? Nairobi, Mombasa, Kisumu, Nakuru and the rest of Kenya. We offer nationwide coverage with certified HVAC technicians.
Are your technicians certified? Yes. Our work is carried out by certified HVAC technicians, and as the official Midea distributor we supply genuine, warranty-backed equipment.
How long does an AC installation take? A single split unit can often be installed in a few hours. Ducted, cassette and commercial VRF systems take longer and depend on the building. We confirm timing after the on-site survey.
Why is my AC running but not cooling? Common causes include low refrigerant, dirty filters or coils, a faulty compressor, or a thermostat issue. Our technicians diagnose the exact cause and fix it rather than guessing.
Can you repair any brand of air conditioner? Yes. While we’re the official Midea distributor, our technicians service and repair air conditioners of all major brands, residential and commercial.
Do you provide a warranty on repairs? Yes. We stand behind our workmanship and use genuine parts. Ask our team about the warranty terms for your specific repair.
How quickly can you respond to a breakdown? We offer fast-response and same-day repair wherever possible. Call us with the details and we’ll schedule a technician as soon as we can.
Contact BSM — book your AC service today
Ready for reliable cooling? Get a free online estimate or book an on-site inspection with BSM Air Conditioners.
- Call: +254 20 2518060 (Mon–Fri, 9am–6pm)
- Email: Info@besmokenya.co.ke
- Visit: BSM Building, Falcon Road, Off Enterprise Road, Industrial Area, Nairobi
BSM — Bs Mohindra & Co. (K) Ltd. Keeping you cool, efficient and comfortable.
